Customer Success Manager

📋 Description

• Own a portfolio of strategic customer accounts, driving retention, renewals, and revenue expansion.
• Support late-stage prospects and existing customers in realizing value quickly through effective
• Drive product adoption by helping customers improve their workflows, pipeline management
• Build and refine the Customer Success playbook, establishing processes and best practices as the
• Monitor customer performance and engagement metrics, using data to identify risks, opportunities
• Collaborate closely with Sales, Product, Marketing, and company founders to deliver a consistent

🎁 Benefits

• Annual compensation range of €80,000–€140,000.
• Performance-based incentives and equity participation.
• A revenue-generating role with close collaboration with company founders.
• Direct exposure to experienced RevOps and go-to-market leaders at high-growth businesses.
• The opportunity to build and shape the Customer Success function with meaningful ownership over its
• A high-impact role in a customer-focused, fast-moving culture.