Volta

201-500 employees
77 jobs posted

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Customer Success Manager (3x Openings)

Customer Support

Added

1 hour ago

Location

🌍 North America

Type

Full time

Salary

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Related skills

account management customer success cloud b2b infrastructure

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Own post-sale relationship from onboarding through ongoing management
Onboard new customers and drive platform adoption
Monitor account health; flag risks and opportunities
Collaborate with support/service ops to resolve issues
Conduct regular business reviews to show value
Advocate for customer needs to product/engineering
Support renewals and expansions with account and sales
Build scalable onboarding and success playbooks

🎯 Requirements

Experience in customer success or account management, preferably in technical B2B/cloud
Strong relationship-building and communication skills
Comfortable engaging with technical and business stakeholders
Proactive, data-informed approach to account health and risk
Organized and self-directed, able to manage multiple accounts

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