Customer Success Manager

📋 Description

• Manage a portfolio of automotive retailers to drive engagement and growth.
• Analyze performance data to identify growth opportunities.
• Coach retailers to embed Autotrader’s products and drive outcomes.
• Collaborate with internal teams and partners to maximize value.
• Support digital retailing adoption and operational efficiency.
• Shape our commercial approach and market engagement.

🎯 Requirements

• Proficient in Looker
• Advanced Excel skills
• Experience with APIs
• Data storytelling with data
• Stakeholder management
• KPI and target tracking

🎁 Benefits

• Hybrid model with at least 3 days in the office
• Remote-first periods in summer and winter UK
• 28 days holiday plus bank holidays
• Pension scheme with 7% employer contributions
• Private medical cover and enhanced family leave
• 24/7 online GP and dentist access