Added
14 days ago
Location
Type
Full time
Salary
Upgrade to Premium to se...
Save Job

Related skills

crm salesforce jira zendesk gainsight
JobCopilot logo
Meet JobCopilot: Your Personal Al Job Hunter
Automatically Apply to Your Dream Jobs While You Sleep
Try it now →

📋 Description

  • Own retention, renewals, and growth across your portfolio.
  • Build trusted executive relationships and align Brandwatch with goals.
  • Oversee onboarding with the Onboarding Specialist and drive adoption.
  • Grow accounts by expanding value and embedding Brandwatch in teams.
  • Advocate product feedback and help shape roadmap priorities.
  • Collaborate with Onboarding, AMs, and PS for a seamless experience.

🎯 Requirements

  • 3+ years in a customer-facing role, SaaS preferred.
  • Excellent communication and presentation skills.
  • Strong knowledge of social platforms and listening tools.
  • Experience with global customers across regions.
  • Proven ability to develop strategic account plans and retention.
  • Experience using CRM and CS platforms such as Salesforce, Gainsight, Zendesk.

🎁 Benefits

  • Health Insurance
  • Pension Plan
  • Critical Illness cover
  • Death Cover
  • Employee Assistance Programme (EAP)
  • Headspace
Apply now for this position
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Activate JobCopilot

Related Customer Support Jobs

See more Customer Support jobs →