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1 hour ago
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Full time
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Related skills

account management customer success leadership client relationships industrial

📋 Description

  • Manage and mentor a team of CSEs to high performance and client satisfaction.
  • Oversee client accounts, align with maintenance goals and operations.
  • Collaborate with factory floor teams to implement TRACTIAN solutions.
  • Analyze team and client metrics to identify improvements and drive results.
  • Represent TRACTIAN in strategic meetings with large industrial clients.

🎯 Requirements

  • Bachelor's degree in Engineering (Mechanical, Electrical, or Production) or related field.
  • 7+ years in industrial environments with leadership in production or maintenance.
  • Proven ability to lead teams, manage complex client portfolios, deliver results.
  • Strong understanding of factory floor dynamics and maintenance strategies.
  • Excellent communication and leadership with C-level stakeholders.
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