Customer Success Manager

📋 Description

• Manage the customer experience from implementation and onboarding through ongoing adoption
• Build strong, trusted relationships with growers, farm managers, agricultural partners, and
• Coordinate installation, setup, monitoring, and maintenance of Arable field devices.
• Serve as a knowledgeable resource on regional agriculture and water-use efficiency.
• Understand customer goals and tailor support accordingly.
• Drive adoption, satisfaction, retention, and long-term value.

🎯 Requirements

• Experience in customer success, account management, agricultural consulting, or related
• Familiarity with agriculture, irrigation practices, and crop-management.
• Ability to build credibility with growers and manage multiple customers/projects.
• Hands-on field experience; comfort working in agricultural environments.
• Willingness to travel frequently within Southern California region (approx. 25-40%), with some
• Bachelor’s degree in agronomy, agriculture, crop science, irrigation, or related field, or

🎁 Benefits

• Competitive base salary with performance incentives
• Health, dental, and vision coverage
• 401(k) with company match
• Flexible paid time off and holidays
• Career development and growth opportunities
• Opportunity to work with growers and agricultural partners