Added
9 hours ago
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Type
Full time
Salary
Salary not provided
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Related skills

account management customer success salesforce negotiation saas

📋 Description

  • Manage large portfolio of accounts, oversee customer lifecycle
  • Own and close renewals, meet retention and revenue targets
  • Provide proactive customer service as trusted advisor
  • Identify churn risks and implement retention measures
  • Drive product usage and customer advocacy
  • Maintain Salesforce account intelligence and support upsells

🎯 Requirements

  • 5+ years in customer success or pre-sales in SaaS
  • Bachelor's degree
  • Proficiency in Salesforce and Microsoft Office
  • Map customer processes to product capabilities
  • Strong negotiation and communication skills
  • Program management and data-driven decision-making

🎁 Benefits

  • Flexible time off plus 4 YOU days per year
  • Generous parental leave policies
  • Work from Overseas Policy
  • Discounted Private Health Insurance
  • Nearmap subscription
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