Added
9 days ago
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Type
Full time
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Salary not provided
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Related skills

crm cloud ai dataanalytics

📋 Description

  • Serve as trusted advisor to maximize customer lifetime value and advocacy.
  • Manage a portfolio of accounts, driving retention and value realization.
  • Coordinate with Sales, Product, Services to deliver impact.
  • Hybrid role based in Tokyo, collaborating with APAC teams.
  • Lead customer reviews and translate insights into outcomes.

🎯 Requirements

  • 5 to 7+ years in technical customer-facing roles.
  • 3+ years accountable for customer health and revenue.
  • Excellent verbal and written communication.
  • Bachelor’s degree in CS, STEM, or equivalent tech experience.

🎁 Benefits

  • Hybrid work model in Tokyo office.
  • Fertility assistance and generous parental leave policy.
  • Disability accommodations during application and interview.
  • Global teams and opportunities to grow.
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