Added
23 days ago
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Full time
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Related skills

crm account management customer success salesforce saas

📋 Description

  • Manage portfolio of strategic customers to drive renewals
  • Monitor customer health using AI tools and data
  • Drive platform adoption and value realization
  • Build trusted advisor relationships with stakeholders
  • Support cross-functional collaboration to resolve issues

🎯 Requirements

  • 2+ years in customer success or related role
  • Experience with SaaS, fintech, or B2B
  • Strong written/verbal comms and storytelling
  • Familiarity with CRM (Salesforce, Gainsight)
  • Ability to analyze data and surface insights
  • Excellent problem solving and collaboration

🎁 Benefits

  • Health coverage
  • Competitive retirement plan
  • PTO and parental leave
  • Flexible work options
  • Professional development opportunities
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