Added
12 days ago
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Full time
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fintech customer success ai b2b

📋 Description

  • Manage customer success engagements for UK remote clients.
  • Drive adoption of Billtrust AI-powered fintech solutions.
  • Collaborate with product, sales, and support to ensure outcomes.
  • Monitor health signals and renewals to maximize satisfaction.
  • Communicate value and ROI to customers with clear, actionable insights.

🎯 Requirements

  • Experience in customer success or client relations.
  • Strong communication and cross-functional collaboration.
  • Ability to leverage data to inform decisions and actions.
  • Familiarity with AI-enabled fintech platforms is a plus.
  • Customer-centric mindset with ownership mindset.

🎁 Benefits

  • Comprehensive health coverage
  • Competitive retirement benefits
  • Generous PTO and parental leave
  • Flexible work options
  • Investment in professional development
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