Added
17 days ago
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Type
Full time
Salary
Salary not provided
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Related skills

payments account management data analysis customer success stakeholder management

📋 Description

  • Manage a book of enterprise customers; run workshops and reviews.
  • Partner with sales and TAMs to drive retention, adoption, growth.
  • Deliver payments insights and act as trusted advisor on payments.
  • Conduct business reviews; align priorities and share Stripe roadmap.
  • Advocate for customers to Product, Engineering, Marketing, and Sales.
  • Coordinate with account team to surface expansion opportunities.

🎯 Requirements

  • 7+ years in client-facing/enterprise relationship management.
  • Bilingual in French and English.
  • Strong business sense and strategic understanding.
  • Proven ability to lead technical conversations and persuade.
  • Strong analytical skills and organizational rigor.
  • Background in consulting, pre-sales, TAM, or equivalent.
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