Manage a book of enterprise customers
Deliver proactive workshops and business reviews
Provide payments insights and thought leadership
Drive retention, expansion, and renewal outcomes
Collaborate with sales, technical account managers, and operations teams
Advocate for customer feedback with Product, Engineering, Support, Marketing, and Sales

🎯 Requirements

4+ years in client-facing enterprise relationship management
Strong business sense and understanding of user needs
Track record leading technical conversations and driving value
Strong problem-solving skills
Excellent operating rigor with organizational and time management
Executive presence and presentation skills for in-person meetings

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