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12 days ago
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account management customer success sharepoint technical account management nps
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📋 Description

  • Define a repeatable strategy for technology adoption.
  • Liaise between customers, account managers and tech support.
  • Understand the full sales cycle from sales and tech perspectives.
  • Develop success plans with metrics for onboarding and retention.

🎯 Requirements

  • Bachelor7s degree in a relevant field.
  • 2+ years in a technical consulting role (TAM/TA).
  • Strong written and verbal communication.
  • Experience with enterprise software and account management.
  • Understanding of Microsoft SharePoint architecture.
  • Ability to build trusted advisor relationships.

🎁 Benefits

  • Collaborative global team.
  • Opportunity to learn, grow, and advance your career.
  • Agility, teamwork and customer focus.
  • Develop expertise in AvePoint applications.
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