Customer Success Manager

📋 Description

• Manage lifecycle onboarding to renewal for top-tier B2B clients
• Build proactive success plans to meet data AI transformation goals
• Collaborate with sales, LSA, partnerships to grow adoption
• Strategize learning initiatives to promote access for thousands of learners
• Capture and promote business value from DataCamp use
• Work with product/marketing to voice customer needs in roadmap

🎯 Requirements

• 3+ years in consulting, customer success, pre sales, or account mgmt
• Experience with big data/analytics tech and vendor landscape
• Proven GRR/NRR performance and portfolio management
• Teach to fish mindset to enable client champions
• Create champions and value stories of DataCamp impact
• Experience in Salesforce; renewals, quotes, POs

🎁 Benefits

• Exciting daily challenges
• Competitive compensation and benefits
• Flexible working hours
• Annual learning budget for conferences and training
• Global retreats
• Home IT equipment budget