Customer Success Manager

📋 Description

• Ensure successful business outcomes for customers that lead to world-class retention and expansion
• Work with senior team members to understand the unique complexity and segmentation of the customers
• Develop and maintain the necessary relationships with customers to ensure alignment to their
• Identify where Tanium can be further integrated into customer business processes and controls to
• Perform activities and data management that help to drive adoption and value against an agreed-upon
• Support strategically focused Executive Business Reviews, alongside Sales, Solution Engineers, and

🎯 Requirements

• BA/BS or equivalent experience preferred
• 5 plus years of experience in Customer Success, Account Management, Sales, Renewals, or Service
• Has demonstrated consulting and project management skills, experience with building strategic
• Working knowledge of endpoint technology and the areas of major business outcomes for a CIO
• Tanium Certified Operator (nice to have)
• Tanium Certified Administrator (nice to have)

🎁 Benefits

• Medical, dental and vision plan
• Family planning benefits
• Health savings account
• Flexible spending account
• Transportation savings account
• 401(k) retirement savings plan with company match