Customer Success Manager

📋 Description

• Own post-sale success for a portfolio of 6sense Advertising customers, ensuring clear goals
• Advise customers on audience strategy, campaign structure, targeting, channel mix, budget
• Partner with Campaign Operations, Professional Services, Product, Support, Sales, and Account teams
• Monitor campaign delivery, pacing, utilization, and performance; translate results into insights
• Drive adoption of relevant advertising capabilities, workflows, audiences, reporting, and best
• Lead customer conversations and business reviews focused on performance, value, stakeholder

🎯 Requirements

• 5+ years of customer-facing experience in Customer Success, client services, consulting, account
• 3+ years of hands-on experience with digital advertising or programmatic advertising campaigns.
• Strong understanding of campaign planning, audience strategy, targeting, pacing, optimization
• Ability to build trusted relationships with practitioners and executive stakeholders and connect
• Analytical mindset with the ability to turn campaign and account data into clear insights
• Proven ability to manage risk, drive adoption, lead business reviews, and coordinate

🎁 Benefits

• Health insurance coverage
• Life and disability insurance
• 401K employer matching program
• Paid holidays
• Self-care days
• Paid time off (PTO)