Customer Success Manager

📋 Description

• Manage the success of assigned accounts, ensuring customers get fast time to value and realize
• Develop strategies for customer growth and retention
• Educate and advocate for how PartnerStack can solve customer needs
• Establish regular connection and communication - weekly/bi-weekly check-ins with key stakeholders
• Review customer feedback and prioritize feature requests
• Analyze data and metrics around customer engagement and growth

🎯 Requirements

• 3+ years of Customer Success Management experience
• Strategic background and partnerships experience required
• Understands SaaS business and has an interest in keeping up with the industry
• Enjoys building relationships and cultivating positive client experiences
• Focuses on new and effective ways to provide value to the client
• Approaches problems with a creative mindset and is solution oriented

🎁 Benefits

• Performance-based bonuses
• Full range of benefits