Added
15 days ago
Location
Type
Full time
Salary
Salary not provided
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Related skills

javascript java docker nosql kubernetes

📋 Description

  • Own customer success across strategic accounts.
  • Lead onboarding and adoption with tailored plans.
  • Build exec-level trusted-advisor relationships.
  • Conduct QBRs/MBRs to show ROI and priorities.
  • Provide technical support for issues, bugs, and upgrades.
  • Coordinate with Support for timely resolutions.

🎯 Requirements

  • 5+ years in customer-facing roles with eng enablement.
  • Strong troubleshooting and root-cause analysis.
  • Experience with JIRA, Zendesk, or similar.
  • Reading code in C++, Java, or JavaScript.
  • Networking basics: DHCP, DNS, HTTP.
  • Unix/Linux admin experience (Red Hat/CentOS/CoreOS).

🎁 Benefits

  • Fully remote position within Europe (CEST).
  • Work at AI/data infrastructure intersection.
  • Exposure to EE/EMEA enterprise accounts.
  • Influence product and engineering priorities.
  • Collaborate with engineering, product, sales, marketing.
  • Opportunity to shape AI-powered infrastructure.
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