Customer Success Manager

Added
11 days ago
Type
Full time
Salary
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Related skills

digital advertising campaign management client management influencer marketing media planning

πŸ“‹ Description

  • Work with the finance team on any client approvals and revenue recognition
  • Own pre-sale process related to media planning and internal IOs
  • Be client facing point of contact to ensure smooth execution and delivery
  • Guide clients through internal purchasing tools
  • Provide highest level of customer service to internal clients, as a key point person for media
  • Work to manage any custom programs or sponsorships with other departments internally and lead the

🎯 Requirements

  • 4+ years of online media/planning experience
  • Experience helping clients execute media campaigns
  • Excellent written, presentation and oral communication skills
  • Excellent collaboration skills
  • Able to proactively troubleshoot and problem solve quickly and though the proper escalation process
  • Works well with others in high-energy environment with minimal supervision

🎁 Benefits

  • Medical, Dental, Vision & Disability Insurance
  • 401(k)
  • Maternity & Parental Leave
  • Flexible PTO
  • Amazon Employee Discount
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