Review and refine AI-generated outputs for customer success and engagement
Evaluate AI responses for accuracy, practicality, and compliance with real-world needs
Draft realistic customer scenarios from your professional experience
Create scenario variations from different perspectives (e.g., CSM, client, support)
Identify gaps or weak reasoning in AI-generated customer success content

🎯 Requirements

Senior-level customer success manager with EU/UK experience
Advising on customer success strategies and best practices
Evaluating engagement processes, requirements, and compliance
Comfortable working independently with structured feedback
Available for 8-20 hours per week

🎁 Benefits

Flexible, fully remote freelance work
Apply your customer success expertise in AI
Contribute to advanced AI customer management systems
Free access to in-house AI Academy
Clear onboarding and structured tasks

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