Customer Success Manager, APAC

Added
13 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer success technical support saas startup

πŸ“‹ Description

  • Develop and maintain strong relationships with key stakeholders at Linear's largest customers in
  • Become a product expert and help customers use Linear to drive business outcomes
  • Drive customer onboarding and training on Linear's features and best practices; continually strive
  • Be the voice of the customer; advocate for customer needs internally, collaborating with product

🎯 Requirements

  • 5+ years relevant work experience in a technical customer-facing role
  • SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible
  • Strong organizational and time management skills with the ability to handle multiple tasks and
  • Excellent verbal and written communication skills with the ability to articulate complex concepts
  • Previous experience working with product + engineering teams and/or developer tools is preferred

🎁 Benefits

  • Competitive salary and equity
  • Employee-friendly equity terms including early exercise in the US and extended exercise windows
  • Daily meal and coffee stipend on every workday
  • Paid co-working space or desk
  • Health coverage (based on country requirements)
  • 5 weeks paid vacation, plus local statutory holidays
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