Customer Success Manager - Asset Intelligence

📋 Description

• Serve as a trusted advisor: Build deep relationships with customers and understand their
• Drive value realization: Help customers define success metrics and quantify ROI from predictive
• Educate and enable: Conduct product demonstrations, training sessions, and webinars on Asset
• Collaborate cross-functionally: Work with Sales, Support, Product, and Engineering to drive upsell
• Monitor health and mitigate churn: Use behavioral and telemetry data to segment portfolio, identify
• Be the voice of the customer: Provide feedback on integration pain points, data quality, and

🎯 Requirements

• 4+ years of experience in Customer Success or similar customer-facing role within B2B SaaS, with
• Familiarity with industrial maintenance and predictive maintenance concepts, including IoT sensors
• Proven ability to translate technical concepts into business value.
• Strong communication and interpersonal skills for varied audiences.
• Analytical mindset for tracking adoption, usage, and ROI.
• Comfortable in fast-paced, dynamic environments and cross-functional collaboration.

🎁 Benefits

• Base pay and potential commission, annual bonus, and equity
• Benefits as per Autodesk (US, Canada, or country-specific plans)
• Inclusive and belonging-focused culture