Customer Success Manager - Australia

📋 Description

• Be the face of Insider One to clients, bridging needs and tech.
• Help clients understand needs and match features to goals.
• Ensure clients adopt our technology and receive world-class service.
• Collaborate with engineers and product specialists for tech support.
• Develop and maintain key account plans to boost value.
• Provide proactive feedback on market trends and opportunities.

🎯 Requirements

• University degree in Business, Marketing, Engineering, or related field.
• Digital marketing experience in a customer-facing role.
• Strong communication with executives and stakeholders.
• Self-motivated tech enthusiast with a solutions mindset.
• Ability to work in a fast-paced startup environment.
• Basic web concepts and digital marketing understanding.

🎁 Benefits

• Global, diverse team with 50+ nationalities.
• Internal trainings on AI fundamentals, coding, and languages.
• Access to learning platforms (Spotify, LinkedIn Learning, Blinkist).
• Eligible for ESOP share ownership.
• Referral bonuses.
• Volunteering and social impact projects.