Customer Success Manager, Automotive

📋 Description

• Own the relationships, revenue, contracts, and outcomes associated with your accounts
• Serve as the primary point of contact and trusted advisor for your customer accounts
• Partner with customer engineering, quality, and operations teams to identify opportunities and
• Project manage delivery and adoption of Lumafield's technical solutions
• Build a deep technical understanding of customers' products, designs, manufacturing processes, and
• Lead business reviews and develop mutual customer success plans tied to measurable business outcomes

🎯 Requirements

• B.S. degree in Engineering
• 10+ years of professional experience, including technical experience in engineering or
• Experience working in automotive or industrial manufacturing
• Experience at an automotive OEM or Tier 1 supplier is strongly preferred; strong experience with
• Deep familiarity with manufacturing processes, terminology, quality systems, and supplier ecosystems
• Passionate about Lean, process improvement, quality, and bringing technology into manufacturing

🎁 Benefits

• Competitive cash and equity compensation
• Health & wellness stipend
• 401k
• Parental leave
• Flexible PTO
• Commuter benefits