AlphaSense

1,001-5,000 employees
106 jobs posted

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Customer Success Manager, Corporate

Added

26 days ago

Location

🇬🇧 London

Type

Full time

Salary

Salary not provided

Related skills

data analytics account management customer success saas onboarding

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Engage end users via video, in-person, email, and calls to drive adoption.
Monitor usage; tailor adoption strategies; lead client sessions.
Guide new clients through onboarding and training.
Partner with Sales/AM to boost adoption and renewals.
Leverage analytics to show ROI and mitigate risks.
Advocate for client needs; share value with teams.

🎯 Requirements

2-4+ years in CS, AM, or client-facing SaaS (financial data a plus).
Proven relationship builder; able to influence stakeholders.
Data-driven decision maker with strong organization skills.
Proactive, curious, consultative; thrives in fast-paced teams.
Excellent cross-functional communication skills.
Requires in-office presence in London 1x/week.

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