AlphaSense

1,001-5,000 employees
106 jobs posted

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Customer Success Manager, Corporate

Customer Support

Added

7 days ago

Location

🇸🇬 Singapore

Type

Full time

Salary

Salary not provided

Related skills

crm data analytics account management saas onboarding

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Engage with end users (virtual and in-person) to drive platform adoption.
Monitor usage and adoption; lead sessions to unblock barriers.
Guide onboarding and ongoing training for strong adoption.
Partner with sales/account teams to support renewals.
Leverage data and feedback to strengthen ROI messaging.

🎯 Requirements

2–4+ years in CS, account management, or client-facing SaaS.
Proven ability to build relationships, influence stakeholders, drive outcomes.
Comfortable using data to inform decisions; strong organizational skills.
Proactive, curious, consultative; thrives in fast-paced environments.
Excellent communication with cross-functional collaboration.

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