Customer Success Manager DFR Majors - Northwest

📋 Description

• Build scalable onboarding and post-sales success processes
• Track and manage all enterprise implementation projects
• Develop healthy customer relationships through proactive support and follow-ups
• Lead QBRs and check-ins to demonstrate value from Skydio technology
• Ensure expansions and renewals through proactive account management
• Manage ~20x accounts to drive adoption and renewals

🎯 Requirements

• Strong desire to learn, innovate, and adapt in a growing environment
• Willingness to travel ~40%
• Ability to obtain a Part 107 certificate

🎁 Benefits

• Company health insurance plans
• Paid vacation, sick leave, holidays
• 401K retirement savings plan
• Relocation assistance may be provided
• Stock options equity