Skydio

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Customer Success Manager, DFR Mid-Market - Northwest

Business & Management

Added

1 hour ago

Location

🌍 North America

Type

Full time

Salary

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Related skills

customer success onboarding implementation public safety part 107

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📋 Description

Build scalable onboarding and post-sales processes
Track and manage implementation projects for mid-market customers
Develop healthy customer relationships through proactive support
Quantify product feedback and brief executives to influence engineering
Advocate for mid-market customers with deep use-case knowledge
Lead QBRs and check-ins to drive value and renewals/expansions

🎯 Requirements

Strong knowledge supporting SLED (Public Safety/Law Enforcement) customers
Ability to travel 20+% of the time
Ability to obtain Part 107 certificate

🎁 Benefits

Equity in stock options
Group health insurance
Paid vacation, sick leave, and holidays
401K savings plan
Relocation assistance may be provided

🚚 Relocation support

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