Customer Success Manager - Enterprise

📋 Description

• Oversee and manage e-Commerce client relationships; build long-term value.
• Strengthen relationships to maximize acquisition, retention, upsell.
• Develop GTM strategy for e-Commerce with analytics support.
• Increase user health, manage day-to-day ops, scale the team.
• Collaborate cross-functionally to shape business solutions.
• Drive events and industry forums to raise Payoneer awareness.

🎯 Requirements

• BA degree or equivalent; master’s degree is a plus.
• 5+ years in business development or account management.
• 2-3 years e-Commerce experience.
• Excellent written, presentation, and verbal English and Mandarin.
• Basic data analysis skills and data-driven mindset.
• Cross-functional collaboration across levels; entrepreneurial mindset.

🎁 Benefits

• Equal opportunity employer; inclusive workplace.
• Growth-focused culture and Payoneer Ways of Working.
• Reasonable accommodation available during hiring.