Customer Success Manager, Enterprise - Central

📋 Description

• Post-sales point of contact for Enterprise customers.
• Lead onboarding, implementation, and adoption efforts.
• Collaborate with Solutions Architects, Support, Product, Eng, and Sales.
• Build relationships and drive adoption and time-to-value.
• Lead change management for large rollouts; realize value.
• Advocate for customer needs across internal teams.

🎯 Requirements

• 3+ years in enterprise, customer-facing roles (CS/PS/TAM).
• Domain knowledge: supply chain security, DevSecOps, AppSec, containers.
• Owns customer portfolio with strategic impact and autonomy.
• Entrepreneurial mindset; builds new processes to serve customers.
• Strong commitment to growth; continuous learning.
• High EI and prioritization; effective stakeholder management.

🎁 Benefits

• Flexible, remote-first culture; team meetups and coworking stipend.
• Equity: stock options and secondary offerings; 10-year exercise window.
• 100% covered health, vision, and dental for you and dependents.
• Flexible time off; take the time you need to recharge.
• 18 weeks paid parental leave; 12 weeks for non-birthing.