Customer Success Manager, Enterprise - East

📋 Description

• Post-sales primary contact for Commercial customers.
• Lead onboarding, implementation, and adoption with cross-functional teams.
• Build relationships and drive outcomes, adoption, and time-to-value.
• Collaborate with Solutions Architects, Technical Support, PM, Eng, and Sales.

🎯 Requirements

• 2+ years experience in customer-facing roles with technical and business teams.
• Knowledge of Supply Chain Security, DevSecOps, AppSec, and compliance.
• Strategic ownership of a customer portfolio with autonomy.
• Entrepreneurial mindset; able to build new processes.
• Commitment to continuous personal and professional development.
• Hands-on cloud experience (AWS/GCP/Azure) and containers.

🎁 Benefits

• Flexible Remote-First culture with team meetups and coworking stipend.
• Equity options and secondary offerings; 10 years to exercise.
• 100% covered health, vision and dental for you and dependents.
• Flexible time off; 18 weeks paid parental leave.