AlphaSense

1,001-5,000 employees
107 jobs posted

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Customer Success Manager, Financial Services

Customer Support

Added

11 days ago

Location

🇬🇧 London

Type

Full time

Salary

Salary not provided

Related skills

account management fintech customer success saas stakeholder management

📋 Description

Partner with GTM teams to drive commercial outcomes.
Leverage data-driven insights to monitor client engagement and growth.
Build and curate financial services use cases with clients.
Maintain strong client relationships and drive renewals.
Contribute to product development via client feedback and beta input.

🎯 Requirements

2+ years in a fintech/SaaS role or related client-facing role in Financial Services.
High aptitude and willingness to learn.
Outstanding oral, written, and presentation skills.
Strong attention to detail, time management, and prioritization.
Ability to work autonomously in a dynamic team.
Empathetic, curious, client-centric mindset.

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