AlphaSense

1,001-5,000 employees
106 jobs posted

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Customer Success Manager, Financial Services

Customer Support

Added

27 days ago

Location

🇬🇧 London

Type

Full time

Salary

Salary not provided

Related skills

account management fintech financial services customer success saas

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📋 Description

Partner with Account Manager to align strategies and drive outcomes.
Use data tools to monitor engagement, drive adoption, and spot churn.
Develop financial services use cases by mapping client workflows.
Maintain strong client relationships with white-glove service.

🎯 Requirements

Minimum 2 years in a fintech/SaaS sales, CS, product, or client-facing role.
High aptitude and willingness to learn.
Outstanding oral, written, and presentation skills.
Attention to detail, time management, prioritization under pressure.
Ability to work autonomously in a dynamic, entrepreneurial team.
Empathetic, curious, client-centric mindset.

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