AlphaSense

1,001-5,000 employees
106 jobs posted

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Customer Success Manager, Financial Services

Customer Support

Added

7 days ago

Location

🇬🇧 London

Type

Full time

Salary

Salary not provided

Related skills

account management fintech financial services data analysis customer success

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📋 Description

Partner with GTM teams to drive commercial outcomes.
Leverage data-driven insights to monitor client engagement.
Build and curate Financial Services use cases with clients.
Forge and maintain strong client relationships with investment professionals.
Contribute to product development via client feedback.

🎯 Requirements

Financial Services expertise: 2+ years in FS or fintech/SaaS.
Curiosity about Generative AI in Financial Services.
Executive presence and strong presentation skills.
High ownership mindset; autonomous and proactive.
Consultative, client-facing professional with strong communications.
Team player with cross-functional collaboration.

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