Customer Success Manager - France ๐Ÿ‡ซ๐Ÿ‡ท

Added
5 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer success saas onboarding stakeholder management b2b

๐Ÿ“‹ Description

  • Drive customer loyalty and retention
  • Build relationships with key stakeholders
  • Champion a customer-centric value for clients
  • Proactively address satisfaction concerns
  • Turn top customers into Alan ambassadors
  • Lead onboarding and adoption programs for large customers

๐ŸŽฏ Requirements

  • 5+ years in customer success or enterprise account management
  • Strong background in B2B digital companies, HR adoption focus
  • Experience leading cross-functional projects across Product, Sales, Engineering, and Data
  • SaaS/Insurance/Consulting experience is a plus
  • Excellent written and verbal communication; French and English required
  • Ability to influence stakeholders at all levels, including C-suite

๐ŸŽ Benefits

  • Generous equity packages
  • Hybrid office in Paris, Bordeaux, Lyon or Marseille
  • MacBook Pro and top gear provided
  • Flexible vacation policy and working hours
  • Comprehensive health insurance for you and family
  • Learning, coaching, and conference opportunities
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