Customer Success Manager - French Mid Market

📋 Description

• Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders
• Navigate through multiple departments within an organisation to expand use cases and the business
• Oversee customer implementations of Pigment, ensuring that customers understand the platform's
• Deliver awe-inspiring presentations; provide recommendations on insightful best practices, and
• Lead the development of the Pigment community through thought leadership, events, and developing
• Develop deep product expertise and creativity, working closely with our product team on the product

🎯 Requirements

• You have significant experience in customer success, account management, or a similar role within a
• You have a proven track record of effectively managing a broad range of Corporate and Enterprise
• You have experience with AI customer engagement strategies, automation technologies and platforms.
• You have a strong commercial mindset with the ability to take full ownership of revenue on the book
• You have curiosity in new technology adoption and enjoy working with best in class Products.
• You have excellent analytical skills to interpret customer data, identify trends, and uncover

🎁 Benefits

• Competitive package
• The best health insurance with Alan Blue entirely free for you and your family
• Weekly Lunch and Lunch vouchers (Swile card) to cover your lunch breaks with total flexibility
• Subscription to Egym Wellpass (ex-Gymlib) for full access to gyms, studios, and wellness spaces
• Trust and flexible working hours
• Along with one company offsite every year, we have brand new offices at the heart of major cities