Customer Success Manager I

📋 Description

• Develop strong customer relationships through maximizing product engagement
• Involvement in all aspects of support and account management
• Work toward monthly, quarterly and yearly renewal targets
• Collaborate with AE colleagues to capitalise on market opportunities

🎯 Requirements

• Client-facing role experience, preferably in technology company
• Understanding of non-league and grassroots football market in UK
• Excellent presentation and communication skills
• Understanding of APIs
• Relationship building skills
• Willingness to travel up to 50%

🎁 Benefits

• Flexible vacation time
• Company-wide holidays
• Timeout (meeting-free) days
• Remote work options
• Medical and retirement benefits (depending on location)
• Employee Assistance Program