Customer Success Manager II

📋 Description

• Collaborate with customers to resolve CAD/Print discrepancies.
• Clarify part requirements through customer outreach.
• Coordinate and troubleshoot finishing or post-processing issues.
• Manage and resolve discrepancies between Purchase Orders (PO) and Print/CAD specifications.
• Address and clarify Purchase Order (PO) requirements.
• Ensure quality assurance by clarifying requirement specifications with customers.

🎯 Requirements

• Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical
• Minimum of 3 years of experience in supply chain and/or customer service, preferably in
• Proven track record of successfully managing and meeting schedule commitments by managing
• Knowledge of manufacturing processes, timelines, and documentation.
• Strong analytical skills with the ability to implement solutions keeping production underway.
• Self-starter with a take-charge attitude and ability to independently drive project completion.