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Customer Success Manager II

Added

8 days ago

Location

🇬🇧 London

Type

Full time

Salary

Salary not provided

Related skills

crm salesforce saas excel powerpoint

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Provide platform expertise to help customers execute recognition strategies
Establish goals and KPIs for customer accounts
Track implementation and post-implementation adoption
Drive usage and best practices via virtual meetings
Plan program rollouts and cross-functional use cases
Manage a revenue pipeline with up-sell and cross-sell

🎯 Requirements

5-8 years account management in software/SAAS
Bachelor's degree
Proficiency with Salesforce or force.com CRMs
Experience presenting to senior audiences
Explain solutions, set goals, develop opportunities, dashboards
Excel/PowerPoint analytics for business reviews and quotas

🎁 Benefits

Hybrid-first work model and flexible arrangements
Competitive benefits and growth opportunities
Inclusive, diverse, and equitable workplace
Culture of recognition and collaboration
Work with disruptive, data-driven tech

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