Customer Success Manager II (Nordics, Danish Speaking)

📋 Description

• Nurture, support and process expansion for any opportunity from the customer base
• As a customer's trusted product advisor and business consultant advise them on how to create their
• Own the adoption journey of your customer portfolio (after the onboarding phase)
• Collaborate across teams with different internal stakeholders such as product management, services
• Receive, qualify and triage all inbound communication from all communication channels; email
• Cultivate key customers to become advocates of Pleo and the Fintech community

🎯 Requirements

• 5+ years of prior experience in account management or sales or customer success roles
• An open mindset that always looks for the positive
• Enjoy helping others move and improve
• Love goals and objectives
• Enjoy a fast-paced and dynamic environment
• Ability to think and do things at scale

🎁 Benefits

• Your own Pleo card
• Lunch is on us for your work days
• Comprehensive private healthcare (depending on location)
• 25 days of holiday + public holidays
• Hybrid and fully remote working options
• Option to purchase 5 additional days of holiday