Customer Success Manager III

📋 Description

• Scale and manage customer relationships to drive adoption and renewals.
• Work cross-functionally with Sales, Support, Renewals, Product, and Eng.
• Explain Samsara's complex platform to mid-market customers.
• Lead strategic engagements to transform workflows and outcomes.
• Facilitate product workshops and value check-ins with partners.
• Remote US-based role requiring collaboration across teams.

🎯 Requirements

• 3-5+ years in technical CS, AM, sales, or consulting.
• Strong priority management and high emotional intelligence.
• Experience supporting or working with technical products.
• Solutions-oriented with strong problem-solving skills.
• Proven ability to build trust with executives and cross-functional leaders.
• Bachelor’s degree from a 4-year institution.

🎁 Benefits

• Flexible, remote-friendly working model.
• Office options for in-person work.
• Professional development stipend.
• Comprehensive health and parental leave plans.
• Equity (for eligible roles) and above-market total rewards.