Customer Success Manager, Inside Sales

📋 Description

• Managing and developing long-term partnerships with customers of our Market Intelligence solution
• Working closely with a customer to increase user engagement and facilitate product adoption, both
• Proactively manage the renewal process to secure timely renewals and minimize churn.
• Implement strategies to increase retention and reduce attrition rates.
• Identifying opportunities for account expansion and revenue growth within your assigned customer
• Develop strategies from Similarweb data to help your customers reach their business goals and KPIs

🎯 Requirements

• Minimum 2 years experience in commercially focused account management, customer success, or sales
• Track record of working in a role with a quota and proven success towards achieving that quota
• Ability to identify value drivers in recurring revenue business models
• Excellent interpersonal and communication skills, with the ability to build rapport, influence, and
• Ability to identify opportunities, problem-solve, and provide effective solutions to meet customer
• Results-oriented mindset with a focus on customer satisfaction, revenue growth, and retention.

🎁 Benefits

• medical, dental, and vision insurance
• 401K plan
• potential equity
• employee stock purchase plan
• paid sick and parental leave
• sales incentive plan with a maximum target OTE of up to $118,000