Geotab

1001-5000
62 jobs posted

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Geotab

Customer Success Manager (Italy)

Hybrid

Operations

Added

2 days ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

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Related skills

crm salesforce renewals onboarding sap

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📋 Description

Manage SMB account portfolio from onboarding to renewal and expansion.
Validate customer goals and build actionable success plans.
Lead onboarding and enablement to drive rapid adoption.
Monitor health signals and own renewals with Sales for upsell.
Collaborate with cross-functional teams to ensure value realization.

🎯 Requirements

Relevant experience in Customer Success or Account Management (mandatory)
B2B SaaS experience; IoT/telematics knowledge a plus
Fluent in English and another European language
Excellent communication, negotiation, and presentation skills
Strong analytical skills to interpret health metrics and data
CRM/CS tooling experience (Salesforce, Gainsight, SAP) is a plus

🎁 Benefits

Flexible hybrid work model
Collaborative, inclusive culture
Growth and learning opportunities
Global cross-functional exposure

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