Customer Success Manager, Mid Market - Moveworks

📋 Description

• Act as an advocate for our customers
• Oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption
• Bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their
• Oversee the customer outcomes engagement for customers in your portfolio, understanding each
• Ensure customers are technically healthy and on the most recent version of our product
• Identify criteria for assisting your customers by using Success Plays in the Success Platform

🎯 Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes
• 5+ years of experience providing customer professional services or related business support
• Ability to provide independent comprehensive services
• Experience resolving issues through analysis
• Experience in working collaboratively
• ServiceNow accreditations or certifications a plus

🎁 Benefits

• No benefits information provided.