Customer Success Manager - PL  CZ/SK (E5 - Czech)

📋 Description

• Become a Fieldwire product expert and learn best practices for configuring and utilizing the
• Understand client construction needs and current tech stack to integrate Fieldwire into workflows.
• Manage a portfolio of customers (new and existing) to improve Fieldwire usage and processes.
• Build and maintain long-lasting relationships with Fieldwire clients.
• Conduct web-based and in-person training and demonstrations to educate clients on Fieldwire.
• Assist the product team in identifying issues and communicating customer feedback for product

🎯 Requirements

• 3+ years of professional construction experience, preferably with field and office roles
• Excellent presentation and communication skills
• Self-motivated and highly organized, with strong time management
• Diplomacy and patience when working through customer issues
• Comfortable communicating with tradespeople to senior-level managers
• A basic understanding of construction process from design to completion

🎁 Benefits

• Remote/Hybrid role based out of Prague with Fieldwire/Hilti support
• Opportunity to join Fieldwire as part of the Hilti Group