Account management - Manage client relationships to secure renewals and expansion.
Public Sector Focus - Manage a strategic portfolio of Federal Civilian/Defense and SLED agencies.
Drive product adoption & demonstrate business value - Drive adoption and help realize value.
Product & Domain Expertise - Demonstrate domain knowledge and act as trusted advisor.
Customer Satisfaction & Risk Management - Maintain high satisfaction; manage risks and escalations.
Customer Advocacy - Gather feedback and channel to drive product capabilities.

🎯 Requirements

B.S. in Computer Science or an equivalent engineering degree
5+ years with Enterprise software; startup experience desirable.
5+ years in customer success; security/enterprise or Federal accounts preferred.
Self-motivated with strong problem solving; Mobility & Security domain desirable.
Ability to travel

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