Customer Success Manager - Retention - German Speaker

📋 Description

• We are a fast-growing beauty-tech company helping salons with ops and client experience.
• Role focuses on German-speaking client retention, loyalty, and upselling.
• Maintain strong client relationships and demonstrate ongoing value of Salonkee.
• Collaborate with product and sales to maximize client satisfaction and growth.

🎯 Requirements

• Fluency in German; English and French a plus.
• Excellent written and verbal communication.
• Experience with software platforms; tech-savvy.
• Strong analytical and problem-solving skills.
• Proven sales focus on customer satisfaction and retention.
• High energy, motivated, growth-oriented.

🎁 Benefits

• Competitive remuneration package.
• International, supportive work environment.
• Flat hierarchies and open communication.
• Impactful role in beauty and wellness industry.
• Regular company events and team bonding.