Customer Success Manager, Revenue Suite

📋 Description

• Partner closely with account executives and technical account managers to support post-sale
• Manage a book of customers to drive overall account health including performance, product adoption
• Serve as a trusted payments and product advisor to managed customers by delivering payment
• Perform business reviews to align on user priorities, review payments performance metrics, share
• Advocate for the customer to internal stakeholders; share customer feedback and insights with

🎯 Requirements

• 4+ years of experience in a client-facing role ideally in enterprise relationship management
• Strong business sense and understanding of underlying drivers and strategy of our users' businesses
• Track record of leading technical conversations and persuading others to take action based on
• Strong problem-solving skills

🎁 Benefits

• Excellent operating rigor including organizational and time management skills
• Strong executive presence and presentation skills, particularly for in-person meetings with
• History of success as a consultant, pre-sales, technical account manager, or equivalent
• Proven track record of achieving targets and goals, preferably in a sales setting
• Track record of managing large, complex projects or programs