Customer Success Manager - Spanish & French Speaking

Added
13 days ago
Type
Full time
Salary
Salary not provided

Related skills

account management customer success french saas renewals

πŸ“‹ Description

  • Act as the first contact for SMB clients' journey with Beyond
  • Host training webinars on revenue management best practices to boost revenue
  • Perform regular check-ins with key stakeholders to meet goals
  • Proactively manage account relationships to maintain health
  • Monitor and report on health and risk of accounts
  • Secure annual subscription renewals

🎯 Requirements

  • 1-2 years in Customer Success/Account Management
  • Spanish, French and English proficiency
  • Experience explaining difficult, technical concepts to customers
  • Experience balancing multiple tasks and priorities; able to prioritize
  • Experience with SaaS software
  • Curious, empathetic, customer-centric, and creative mindset

🎁 Benefits

  • Stock options
  • Unlimited PTO
  • Private health insurance
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