Customer Success Manager | United Kingdom (3-Month Contract)

📋 Description

• Own the day-to-day relationship with Farsight's UK-based customers, acting as their primary point
• Guide customers through onboarding and early use-case design, ensuring each client is fully
• Gather customer feedback and frontline insights and relay them clearly to Farsight's product and
• Monitor account health and proactively flag risks or opportunities to the broader Customer Success
• Coordinate closely with the US team on timezone handoffs, ensuring UK customers receive consistent
• Represent Farsight professionally in front of senior stakeholders at major UK financial

🎯 Requirements

• Experience in a customer success, account management, or client-facing role, ideally supporting
• Comfortable working independently with limited structure in a fast-moving startup environment.
• Strong communicator who can build trust quickly with senior, sophisticated stakeholders.
• UK-based and available to work UK business hours with some overlap for US team coordination.
• Genuine interest in AI and financial services, and excited to work closely with a US-based founding
• Scrappy and resourceful: comfortable figuring things out without an existing playbook.

🎁 Benefits

• 3-month contract engagement, with potential to extend or convert based on business needs.
• UK-based, but the role is remote at this time.